If there is no volume listed your Mac, it is not able to access the drive then. Please choose the volume and try to mount it. If you can see the drive in Disk Utility, please check the volume on the disk. Open Disk Utility and check the left panel to see if the WD My Passport external drive appears there. Please do as follows step by step to accomplish the task. If after checking and you find the issues is really related to the WD My Passport external drive, then you can try to fix the drive issues in Disk Utility.
#My passport for mac won't open Pc
If the drive can be mounted and accessed normally on the PC, then the problem is that the format of the drive is only for PC but not for Mac.Ĥ.
So the next step is to try plugging the drive into a PC. There is another possible reason is that the format of your WD My Passport external drive is not compatible with Mac. If it still cannot be mounted normally on another Mac, then you will know that there is a problem with the drive. So the next step is to plug your WD My Passport external drive to another Mac. Sometimes, there is problem with the the Mac. If possible, you can try a USB hub/adaptor that has standalone power supply. If you have a cable that splits into 2 USB connectors, please plug both connectors to your Mac to make sure it has enough power supply. If not, the external drive will also not be mounted normally. Please also check if the power is enough. Also, if you change the cable but the issue persist. Simply, please just change a new cable to make sure the cable is not faulty. If it doesn’t work, then it might be the issue of the cable. You can change the ports to have a try first. If the settings are configured correctly and the WD My Passport external drive is still not showing up on the desktop, please then do as follows and continue checking the issue.įirst, please check the ports on both the external drive case and the Mac. Please first try to check if the system preferences are set to show mounted drives on the desktop.ġ)Click on Finder in the menu at the top of the screen on Mac.Ģ)Choose Preferences > General, please check and ensure External Drives option is ticked. One possible reason is that the system preferences are not configured correctly. After that, you would be able to access your WD My Passport external drive and get your data back without problem.ġ. Then we may be able to identify the cause and fix the problem hopefully. Here we will troubleshoot the issue one bye one as follows and try to fix the issue.
#My passport for mac won't open how to
How to fix a drive that won't show up on a Mac
Sometimes, your WD My Passport external drive not showing up on Mac just because the cable or port on the computer is bad. There are a variety of reasons why your external hard drive, flash drive, USB drive, or SSD might not be showing up. Why isn't My Passport drive showing up on Mac? Or we will help you recover lost data from the damaged drive. We can do the best to fix the issue that WD My Passport not showing up on Mac Desktop/Finder/Disk Utility. Here will help you trouble shoot the issues step by step.
That means you cannot access the drive and the data on the drive directly. However, sometimes, it’s annoying that your WD My Passport external hard drive doesn’t show up in Desktop/Finder or even in Disk Utility.Īnd besides, there can be a risk that data on the WD My Passport external drive is lost. You can find it in the left-hand column under Devices. Also, you can see it easily in the Finder. Normally, you will soon see the external drive WD My Passport on the desktop once it’s connected to your Mac’s USB port. Besides, you can learn how to access the contents on WD My Passport that’s not showing up on Mac Desktop/Finder/Disk Utility. Summary: Is your external drive WD My Passport not showing up on your Mac? Here’s how to format a drive to be used on Mac, or repair a corrupted external hard drive.
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